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IT Support LA

Our new office in Los Angeles, LA is now open with 5 English and 5 American IT support guys ready to take your calls and help support your IT network. Please call +44207 488 3355 for a free quote / site survey...

Appiam provide computer tech support contracts that ensure your IT computer networks are kept in the best possible health. Our automated network monitoring tools warn us of potential problems before they become critical, so we can deal with them proactively. With a remote IT support link directly to your network one of our tech support guys can respond immediately to most IT support issues and resolve them within minutes from our support help desk.

Whether you want to outsource all of your IT network support or simply require second-line IT tech support for existing staff, we can provide the specialist skills and experience to help you. Contact us for more detail about our IT network support contracts and make sure your IT networks have the protection they need.

Appiam provide the following methods for IT support in LA

Telephone IT tech support

We provide a standard 9:00am - 9:00pm tech help desk and a 24 hour tech phone support hot line based in Los Angeles, LA. Appiam will endeavour to receive the call immediately, prioritise and allocate it to the appropriate tech support guy.

Remote IT tech support
Remote IT support involves a member of the Appiam technical support team accessing the IT computer network remotely to resolve the problem. The remote IT support can be provided by a tech support guy from Appiam's office in Los Angeles, LA, USA.

OnSite IT tech support
If the fault cannot be resolved by either Telephone or Remote computer support then a site visit will be required. Appiam shall endeavour to have a tech support engineer on site within four working hours in the event of a complete IT computer / server / network failure.

Out of hours IT tech support
24/7 support is available in the event of a system failure.

Appiam can bill the client in one of two ways, either on a fixed monthly rate, which is inclusive of all types of tech IT support LA, or on a pay-per-call basis allowing the client to pay every time an IT support call is made and resolved without any other fixed / ongoing cost.

 

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